Effective Date: January 1, 2024
At LaunchBit, we strive to deliver exceptional AI-powered MVP development services. This policy outlines our approach to refunds and cancellations to ensure clarity and fairness for all parties involved.
Initial project deposits (typically 25-50% of project value) are generally non-refundable as they secure your project slot and cover initial planning, research, and setup costs.
Deposits may be refundable only in cases where LaunchBit cannot fulfill the agreed-upon services due to circumstances beyond the client's control.
Refunds may be considered in the following circumstances:
Refund amounts will be calculated based on work completed, resources committed, and the specific circumstances of the request.
The following services are generally non-refundable:
Changes to project scope require written approval and may affect timelines and costs. Additional work beyond the original scope is subject to separate agreements and payment terms. Such additional work is non-refundable once completed.
Neither party is liable for delays or cancellations due to circumstances beyond reasonable control, including but not limited to natural disasters, government actions, or global pandemics. In such cases, refunds will be handled on a case-by-case basis.
We encourage open communication to resolve any concerns. If a refund dispute cannot be resolved directly, it may be subject to binding arbitration as outlined in our Terms of Service.
For questions about refunds, cancellations, or to request a refund, please contact us:
Email: megham@launchbit.in
Subject Line: "Refund Request - [Project Name]"
Website: https://launchbit.in
This policy may be updated periodically. Changes will be posted on our website and apply to new projects. Existing projects remain subject to the policy version in effect at the time of project commencement.